The loops that run a company
How teams put a workforce of AI agents to work — the loops they engineer, the deliverables they ship, and the reviewed changes that make the company better every day.
How we keep our docs in sync with the code
The docs agent we run on Kortix — connected to GitHub and our codebase. Once a day it checks the code that landed since its last run and updates the docs those changes affected, opening a PR for review.
How we QA every pull request automatically
The QA agent we run on Kortix — connected to GitHub and our test environment. It checks out each PR, runs the suite, exercises the change, and posts the result.
How we run operations from Slack
A single agent reachable from Slack, with scoped access to our database, Stripe, Linear, and GitHub. Ask in a thread and it runs the task across whatever platforms it needs.
How we run customer support with an AI agent
The support agent we run on Kortix — connected to Plain, our codebase, and Stripe. It triages and resolves inbound threads, and stops for human approval on anything sensitive.
How we draft incident postmortems
When an incident resolves, an agent pulls the timeline from the incident channel, correlates deploys and log spikes, and drafts a structured postmortem as a doc PR for the team to review and edit.
How we do first-pass contract review
A new contract in a Drive folder triggers an agent to summarize it, flag non-standard clauses against our playbook, and post the summary to the legal channel, drafting redlines for a lawyer to sign off.
How we monitor for compliance drift
A daily sweep checks resources against policy for public buckets, untagged resources, and over-broad roles, files findings, and proposes remediation as a reviewed change rather than applying it.
How we offboard employees
On a schedule, an agent checks for newly marked departures and runs the offboarding checklist across Okta, Google Workspace, Google Drive, and GitHub — revoking access, transferring ownership, and reclaiming licenses — holding the ownership transfer for approval and never deleting an account.
How we turn feedback into a roadmap
On a schedule, an agent gathers feedback from support, public reviews, and a Slack channel, clusters it into themes with representative quotes and counts, and creates or updates a Linear issue per theme.
How we auto-generate the weekly metrics report
The reporting agent we run on Kortix — connected to our Postgres database and Slack. Every Monday it queries the metrics, writes the report with commentary on what moved, and posts it.
How we monitor competitors
A daily agent that checks competitor sites, changelogs, and pricing pages, diffs them against the last run, and posts a short summary of what changed to Slack.
How we run personalized outbound
An agent connected to our CRM, enrichment, and email that researches each lead, drafts a genuinely personalized sequence, logs it to the CRM, and holds every send behind human approval with a daily cap.
How we generate release notes from merged PRs
The release-notes agent we run on Kortix — connected to GitHub. On each release it reads the merged PRs since the last one, groups them, writes the notes, and opens a changelog PR.
How we flag at-risk accounts
A daily cron scores accounts on leading churn signals across product usage, support, and billing, then posts a ranked at-risk list to Slack with a reason and a suggested next step for each.
How we reconcile expenses every month
The finance agent we run on Kortix — connected to Stripe, the bank feed, and Google Sheets. Each month it matches transactions against invoices, flags mismatches, and posts a summary, escalating anything it can't match.
How we answer security questionnaires
An agent we run on Kortix — connected to the inbound questionnaire and our knowledge base of vetted answers and policies. It parses each question, drafts responses in the vendor's format, and flags anything it can't answer confidently.
How we handle access requests
An access request in Slack triggers an agent to check policy, gather context, and prepare a least-privilege grant, with every grant requiring a human approval and logged.
How we turn meetings into notes and action items
The meeting agent we run on Kortix — connected to Google Calendar, the call transcript, and Linear. After each call it writes structured notes and files action items as tickets assigned to the right people.
How we screen inbound applicants
An agent connected to our applications inbox, the role's written rubric, and Google Calendar that scores each resume against the rubric with evidence and proposes interview slots for strong matches.
How we follow up with every inbound lead
The sales agent we run on Kortix — connected to HubSpot, email, and Google Calendar. It researches each new lead, drafts a personalized follow-up, and offers a call slot, with a human approving the send.
How we onboard new hires
A new-hire record triggers an agent to provision accounts, add the person to the right groups and channels, and file a first-week checklist, with account creation and group membership held for approval.
How we triage a shared inbox with an AI agent
The inbox agent we run on Kortix — connected to Gmail, a help doc, and Linear. It labels every inbound email, drafts a reply, or files a task, and stops for approval before anything goes to a customer.
How we draft our monthly investor update
A monthly agent we run on Kortix — connected to Postgres, Stripe, and last month's update. It pulls the core metrics, compares them to last month and to plan, and drafts the update in our format for a founder to finalize.
How we triage on-call alerts before paging a human
The triage agent we run on Kortix — connected to Sentry, our logs, and GitHub. It works up a first-pass diagnosis on every alert and only pages a human when it can't resolve it.
How we follow up after sales calls
An agent connected to our call transcripts, HubSpot, and Linear that drafts the recap, updates the deal, and files the follow-up tasks, then holds the email for the rep to send.
How we keep our CRM clean
A nightly agent that dedupes contacts in HubSpot, fills missing fields from enrichment data, flags stale deals, and posts a data-quality summary — with bulk updates held for approval.
How we chase down overdue invoices
An accounts-receivable agent we run on Kortix — connected to Stripe, email, and the accounting ledger. It finds overdue invoices, sends the right reminder, logs every touch, and reconciles when payment lands.
How we keep dependencies up to date
The upgrade agent we run on Kortix — a weekly cron that opens dependency PRs, runs the full suite in a sandbox, and only opens the PR when it's green.
How we keep the office stocked
People request snacks through a Slack shortcut, and an agent batches the requests weekly, prepares an order, and posts it for the office manager to approve before placing anything.
How we run async standups in Slack
A daily agent that collects each person's Linear and GitHub activity, prompts anyone with nothing recorded, and posts a concise team standup to Slack. Read-only across every tool.
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